Your information

Privacy Policy for My City Movers Customers

This policy explains what information we collect, why we need it and how you can ask a question or request a correction.

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✓ Written quote
✓ Adelaide team
✓ Large truck option
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My City Movers customer booking and privacy information

My City MoversAdelaide · South Australia

My City Movers privacy policy

Information Needed to Plan and Manage a Move

My City Movers Pty Ltd collects information you choose to provide when requesting a quote, contacting us, confirming a booking or paying for a service. This may include your name, phone number, email address, moving addresses, access details, preferred dates, item lists and messages.

We use this information to respond to enquiries, prepare quotes, manage bookings, deliver services, keep business records, prevent misuse and meet legal obligations. We do not ask you to place payment-card details in a general quote or contact form.

Service benefits

What You Can Expect From This Service

Practical planning, clear information and moving support suited to the details you provide.

Purpose limited

Quote details are used to respond, plan and manage the requested moving service.

Protected delivery

Website-to-CRM credentials remain on the server rather than in browser code.

Minimal collection

The form asks for practical information needed to assess the move.

Customer contact

You can ask about access, correction or a privacy concern by contacting our office.

Moving guide

Collection, Use and Disclosure

Information may be received through website forms, phone calls, email, SMS, booking pages and payment providers. We may share necessary details with authorised staff, movers and service providers that help operate the website, communications, CRM, payments or the booked move. We do not sell customer contact details.

Moving guide

Security and Retention

We use reasonable technical and organisational safeguards and restrict administrative access. Information is kept only for operational, record-keeping, dispute, security and legal purposes, then deleted or de-identified when it is no longer reasonably required.

Useful checklist

✓Do not send card details through the quote form
✓Use official booking and payment links
✓Tell us promptly if contact details are incorrect
✓Contact us if you receive a suspicious message

Moving guide

Access, Correction and Contact

To ask about your information, request a correction or raise a privacy concern, email info@mycitymovers.com.au or call (08) 7228 0525. We may need to confirm your identity before providing or changing personal information.

Helpful answers

My City Movers privacy policy FAQs

Clear answers to common questions about planning this type of move.

Ask a question

What details does the quote form collect?

It collects contact, address, access, date, inventory and referral details needed to assess the move.

Do you sell customer information?

No. Customer contact information is not sold.

Should I enter card details in the quote form?

No. Use only an official secure payment link supplied for your booking.

How can I correct my information?

Contact our office and provide enough booking detail for us to locate the correct record.

Who can I contact about privacy?

Email info@mycitymovers.com.au or call (08) 7228 0525.

Ready when you are

Plan Your Move With My City Movers

Send the important details for a clear written quote, or call the Adelaide booking team today.

Get a free quote Call (08) 7228 0525

Privacy Policy for My City Movers Customers

Information Needed to Plan and Manage a Move

What You Can Expect From This Service

Purpose limited

Protected delivery

Minimal collection

Customer contact

Collection, Use and Disclosure

Security and Retention

Useful checklist

Access, Correction and Contact

My City Movers privacy policy FAQs

Related My City Movers Services

Plan Your Move With My City Movers